Terms and Conditions
GENERAL TERMS AND CONDITIONS
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Meet Me There B.V. ® is located at Herengracht 286, 1016BX in Amsterdam. Chamber of Commerce number 88323374, email address help@meet-me-there.com ( "Meet Me There " or "We"). -
Meet Me There sells clothing, jewelry and accessories (the “Products) via her webshop www.meet-me-there.nl (or any other website we operate, collectively the 'Website') and through physical stores. - These terms and conditions (including any documents referred to in them and any other special terms and conditions confirmed by us in writing, together with the “Terms and Conditions”) apply to all offers from
Meet Me There and all agreements betweenMeet Me There and the buyer (“Copper" or "you"). - Please read these Terms carefully before placing an order for Products on the Website. By placing an order, you automatically agree to and are bound by these Terms. If you have any questions, please contact our Customer Service at help@meet-me-there.com before placing an order.
- Everything that
Meet Me There offers on the Website or in its stores are without obligation andMeet Me There may change or withdraw the offer at any time. - An agreement is reached as soon as
Meet Me There You have confirmed your order in writing (by email). If you haven't received confirmation within 24 hours of placing your order, please contact our Customer Service. Meet Me There may cancel a confirmed order before it is shipped, for example if it cannot obtain payment authorization, ifMeet Me There you are still owed money, if the price is wrong (in which case you can still order the Product at the correct price), if there are shipping restrictions on a particular Product, if the Product ordered is out of stock or does not meet our quality standards and is withdrawn.Meet Me There will inform you by email. IfMeet Me There If we are unable to contact you, the order will be automatically cancelled.Meet Me There is not obliged to sell the Products for the offered price if the Buyer should understand that the price is incorrect or contains an obvious typographical error.- If Products are no longer available, whether or not after we have confirmed your order, we will notify you. You can choose to order a different Product through our Website or cancel the order. Any payments made will be refunded upon cancellation.
- By placing an order, you confirm that the information you provide is complete and correct; and that you are 16 years of age or older, or have parental/guardian permission.
- If the Buyer accidentally receives more Products than ordered, the Buyer must report this by email to
Meet Me There and the additional Products at the expense ofMeet Me There send it back to her.
- All prices are in Euros and include 21% VAT.
- Payment is made through the payment process on the Website. Klarna collects the payment from the Buyer.If the Buyer pays Klarna late, any additional costs incurred by Klarna will be borne by the Buyer. If the Buyer returns a Product to
Meet Me There , she must first pay for the Product at Klarna and after acceptance of the returned Product,Meet Me There , the paid amount refunded. - To use Klarna, you must be at least 18 years old. If the buyer is under 18, they must have permission from their parent or guardian.
- All credit and debit cardholders are subject to validity checks and authorization by the card issuer. If the card issuer refuses payment,
Meet Me There refuse your order. - Any shipping costs are stated on the Website and are the responsibility of the Buyer.
Meet Me There Delivers the Products to the shipping or delivery address you specified when placing your order. The Products are deemed delivered when they are accepted by or on behalf of you at the delivery address. If, despite our reasonable efforts, we are unable to deliver the Products to you and we are unable to contact you, we will cancel the order.- Products that you collect in a
Meet Me There store are deemed to have been delivered at the moment you collect them there. - We aim to deliver the Products within 3-5 business days of order acceptance. Delivery times are estimates and cannot be guaranteed.
Meet Me There may also deliver orders in parts. - If an order is signed for, this means the Product has been delivered to the Buyer. If the Buyer nevertheless does not receive the Product, the burden of proof lies with the Buyer.
- We are legally obligated to deliver the Products in accordance with the agreement. You must inspect the Products for defects as soon as possible after delivery and inform us of any defects in the Products, preferably within seven (7) days of delivery, so that we can, if necessary, make a claim against the carrier. You must inform us of any defects in the Product as soon as possible, but in any event within thirty (30) days of receiving the Product, and send us photographs of the defects. Defective Products can be returned as described in Article 5.
- We do our best to display the Products on the Website as accurately as possible. However, we cannot guarantee that the images of the Products accurately represent the actual Products, partly due to technical differences in monitors or screens you use. All specifications, drawings, and information regarding sizes and dimensions are approximate only.
- The liability of
Meet Me There is limited to the obligations and product liability stated in these Terms and Conditions. Any other liability ofMeet Me There is expressly excluded, unless the damage is the result of intent or gross negligence on the part ofMeet Me There .
- You may return Products ordered through the Website within thirty (30) days of receipt, for any reason. To do so, you must request a return form through the Website and return the Products to us by mail at your own expense and responsibility no later than fourteen (14) days after the return request. Online orders cannot be returned in-store.
- During this thirty (30) day period, you will handle the Product with care and only unpack and try it on to the extent necessary to determine whether you wish to keep it. If you wish to return a Product, it must be in the original packaging, with the tags and all accompanying materials. The Product must also be unworn and in its original condition. If we receive the Product from you in a damaged condition, you will be liable for the damage to the Product, and we will not reimburse you for the returned Product. If your order included a free product/gift, you must return this along with the Product you are returning.
- We are not responsible or liable for any Products you accidentally or incorrectly return to us. These Products will not be stored and will not be returned to you.
- After we have received your return request, we will refund the purchase price and the initial delivery costs (if applicable) as soon as possible, but in any case within fourteen (14) days.
- You can purchase a shipping label for the return shipment through our returns policy on the Website. The buyer is responsible for the return shipping and bears the risk for the Product until it is returned to
Meet Me There has been delivered. If for any reason the return shipment does not arrive atMeet Me There , the Buyer will have to arrange this with the sender himself.
Meet Me There is not liable for any failure or delay in performance due to force majeure. Force majeure means any circumstance beyond the control ofMeet Me There , such as, but not limited to, strikes, lock-outs or industrial disputes or disturbances, civil disturbances, acts of third parties, wars, riots, blockades, lightning, fire, storm, flames, explosions, epidemics and pandemics and any related regulations or governmental measures, failure to obtain or maintain necessary consents or permits, and compliance with any statutory provision, governmental measure, regulation or guideline, whether or not later held to be invalid.- In case of force majeure,
Meet Me There you know this as soon as reasonably possible. BothMeet Me There If you can terminate the agreement if the force majeure situation lasts longer than 21 (twenty-one) days.Meet Me There will then refund all payments already made for Products not yet delivered.
- When placing an order for our Products you may be required to create an account with
Meet Me There To open an account, you must provide certain personal information. You are responsible for the security and correct use of your password for your account atMeet Me There You must also keep this password confidential. If you believe your account is being misused, please contact our Customer Service immediately. -
Meet Me There will process your data in accordance with its privacy policyPlease read this Privacy Policy carefully. By placing an order or using the Website, you agree to the storage and processing of your data and confirm that the information you provide is correct and complete. - By accepting these Terms, you give us permission to send you our newsletter and offers via email.You can always unsubscribe from our offers and our newsletter by clicking on the link in the relevant email.
Meet Me There may also, on its own initiative, stop sending you offers or newsletters at any time.
- All intellectual property rights in the Website, its content (including text, design, layout, images and videos), the Products, brands and trade names of
Meet Me There rest withMeet Me There . - You may use the Website and the information provided therein for your own personal use (including printing and (digital) saving for later reference). Any other use (such as copying, redistributing, or storing the content or any part thereof on another website, framing, hyperlinking, or deeplinking to another website) is prohibited without our express written permission.
Both
- a request for suspension of payments or bankruptcy has been filed with respect to the other party;
- the other party has been granted a suspension of payments or bankruptcy;
- the Debt Restructuring for Natural Persons Act applies to you; or
- the other party fails to fulfil its obligations under the agreement and has not remedied this failure within 14 (fourteen) days of being notified of this in writing.
Meet Me There may amend these Terms and Conditions at any time. By placing an order, you agree that the latest version of these Terms and Conditions will apply to your order.- Any deviation from the terms of the Agreement (including these Terms) must be in writing and signed by both parties.
- References to the term 'written' also include email, unless otherwise stated.
- If any provision of these Terms is invalid or unenforceable, that provision will be replaced by a valid provision and the remaining provisions of these Terms will remain in full force and effect.
- Failure to enforce any provision of these Terms will not constitute a waiver of any right, and any waiver must be made expressly and in writing.
- Any (general) terms and conditions of you and/or a third party are expressly rejected and do not apply to the agreement between
Meet Me There and you. - If you would like to contact us, you can do so through Customer Service at help@meet-me-there.com
- These Terms and Conditions apply to all agreements between
Meet Me There The agreement between the Buyer and the Buyer is concluded, and all disputes related thereto shall be governed by Dutch law. The conflict of laws rules of Dutch private international law and the applicability of the United Nations Convention on Contracts for the International Sale of Goods (Vienna Convention of April 11, 1980) are expressly excluded. - If you live in the EU, the courts of Amsterdam (Netherlands) have exclusive jurisdiction over all disputes arising out of or in connection with these Terms and our agreement(s). If a consumer Buyer wishes to submit the dispute to another competent Dutch court, that consumer will
Meet Me There notify us of this in writing within one (1) month afterMeet Me There the consumer Buyer has informed that she wishes to rely on this article, failing which the competent court of Amsterdam, the Netherlands, will have exclusive jurisdiction. - If you live outside the EU, any disputes arising out of or in connection with the Terms or any agreements entered into between
Meet Me There and you are concluded, shall be finally decided by arbitration in accordance with the Arbitration Rules of the Netherlands Arbitration Institute. The arbitral tribunal shall consist of one arbitrator. The place of arbitration shall be Amsterdam, the Netherlands. The language of the arbitral proceedings shall be Dutch, unless you prefer English. The dispute shall be settled in accordance with Dutch law. This clause does not limit the right ofMeet Me There to initiate proceedings against you in any other territory, nor does it precludeMeet Me There to apply for interim relief in summary proceedings from the competent court in Amsterdam, the Netherlands.
February 2023 ©